ask-our-specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Scroll down or choose an option

Search Questions and Get Answers

Type your question or hashtag below or Ask a Question

Visitors Insurance

Question:

The insurance i got from Insubuy is not covering my dad's shingles outbreak, saying it is a pre-existing condition. I disagree with labeling it as pre-existing because it's not somethin...

Answer:

Unfortunately we cannot assist with the the appeals process. we can only help if the insurance company is not responding in a timely fashion. If during the claims or appeal process, yo...

Question:

I am planning to buy insurance for my parents and I am wondering if I buy a limited coverage now and if needed can I purchase a comprehensive coverage later or I will lose the money I h...

Answer:

You can purchase a fixed plan that is refundable. You can cancel before the start date for a full refund if you change your mind. 

Question:

I am planning to buy VisitorSecure insurance for my mom who will be traveling soon to US. I have a question. In case of any unplanned trip cancellation, can I cancel Visitor insurance b...

Answer:

Thank you for contacting Insubuy. The VisitorSecure plan is fully refundable if you cancel before the effective date of the policy. You may view the full cancellation rules , and let ...

Question:

My wife is taking medicine for a heart condition which is under control. If she had a cardiac event, such as a heart attack, would this be covered under "Acute onset of pre-existing con...

Answer:

It means they must maintain medical insurance in their home and not be uninsured. 

Question:

If the insurance is taken fixed at first, can it be upgraded to comphrehensive later, may be after one month of effective date?

Answer:

You could do that, Be advised you would be canceling one contract and purchasing another so active treatment benefits would not carry over.

Question:

Do any of your policies cover sports injuries? My son will be playing baseball in Tennessee for the summer.

Answer:

Diplomat America includes options like baseball coverage for visitors.  Plan:  /diplomat-america-insurance/

Browse All Questions

DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.