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Visitors Insurance

Question:

The policy mentions about Urgent care visit 35 but when we went to urgent care innetwork hospital charged us 201 and asked to reimburse from insurance company. Why is that Whats the poi...

Answer:

Some urgent care clinics will charge a flat rate regardless of insurance you have. If that happens you can file to be reimbursed for that amount minus the copay. 

Question:

Hi,I purchased traveler insurance for parents, but upon trying to print id card, only able to print for 1 parent (even they have different certificate number etc).

Answer:

The second parent is located further down in your account. you will see another active policy below the first one. 

Question:

What kind of ailments are covered by this insurance? If I purchase insurance of 100,000 with 0 deductible, for my mother who is 50 in age, and if she gets a bone fracture or ligament/te...

Answer:

The plans we offer are similar to short term health insurance. These plans are primarily designed to cover someone for new illnesses, injuries or accidents that did not exist in the p...

Question:

The insurance i got from Insubuy is not covering my dad's shingles outbreak, saying it is a pre-existing condition. I disagree with labeling it as pre-existing because it's not somethin...

Answer:

Unfortunately we cannot assist with the the appeals process. we can only help if the insurance company is not responding in a timely fashion. If during the claims or appeal process, yo...

Question:

I am planning to buy insurance for my parents and I am wondering if I buy a limited coverage now and if needed can I purchase a comprehensive coverage later or I will lose the money I h...

Answer:

You can purchase a fixed plan that is refundable. You can cancel before the start date for a full refund if you change your mind. 

Question:

I am planning to buy VisitorSecure insurance for my mom who will be traveling soon to US. I have a question. In case of any unplanned trip cancellation, can I cancel Visitor insurance b...

Answer:

Thank you for contacting Insubuy. The VisitorSecure plan is fully refundable if you cancel before the effective date of the policy. You may view the full cancellation rules , and let ...

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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.